Privacy Policy

This Privacy Policy applies to the website operated by:

Anderson Concrete Professionals
2642 N County Rd 500 W
Anderson, IN 46011
Phone: 765-358-7002
Website: concreteanderson.com

We are a concrete contractor serving Madison, Hamilton, and Boone County, Indiana. This policy explains what information we collect when you visit our website or contact us, how we use it, and your rights with respect to that information.

Information you provide directly: When you submit a contact or estimate request form on our website, we collect the information you enter — typically your name, phone number, email address, project address, and a description of the work you need. We use this information only to respond to your inquiry and schedule an estimate visit.

Information collected automatically: Like most websites, our site uses standard web server logs that record your IP address, browser type, referring page, and pages visited. This information is used to monitor site performance and security. We do not use this data to identify individual visitors.

Cookies and analytics: Our website may use Google Analytics or similar services to understand how visitors use the site — which pages are visited, how long visitors stay, and where they come from. Google Analytics uses cookies (small text files stored in your browser). This data is aggregated and anonymous — it does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We use the information you provide to:

• Respond to your estimate requests and schedule on-site visits
• Prepare and deliver written quotes for concrete work
• Communicate with you about your project before, during, and after the work
• Send you a receipt or invoice for completed work

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited emails or text messages. We do not add you to any mailing list without your explicit consent.

We may share your information with subcontractors or suppliers only to the extent necessary to complete your project (for example, sharing your address with a concrete supplier for delivery coordination). These parties are not permitted to use your information for any other purpose.

We retain customer contact information and project records for a reasonable period to support warranty claims and project documentation. Estimate requests that do not result in a project are retained for a shorter period and then deleted.

We use standard security practices to protect the information you provide — secure form submission, limited access to customer data, and no storage of payment card numbers on our systems. We process payments by check, cash, or third-party payment processor, and we do not store full card numbers.

No method of internet transmission or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your data.

If you opt in to receive text messages from us — by checking the consent box on our quote request form, or by texting us first — the following applies:

Types of messages we send. Two separate categories, with separate opt-ins:

• Transactional messages about your project: estimate scheduling confirmations, on-site visit reminders, quote delivery, scheduling updates, and questions about the work itself. This is the required consent box on the quote form.
• Optional marketing messages: seasonal promotions, scheduling-availability notices, and tips for maintaining your concrete. This is the second "Optional" consent box, and is never pre-checked. You may opt in to transactional messages only and decline marketing.

Message frequency. Transactional message frequency varies based on the status of your project — typically a handful of messages during the estimate and scheduling phase, plus completion confirmation. Marketing message frequency is no more than a few times per quarter.

Carrier disclaimer. Message and data rates may apply based on your wireless carrier and plan. Carriers are not liable for delayed or undelivered messages.

How to opt out. Reply STOP to any text message at any time to immediately opt out of further SMS communications. Reply HELP for assistance. You may also call us at 765-358-7002 to remove your number from our texting list.

Mobile information sharing. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors, vendors, or service providers necessary to deliver your project — for example, a concrete supplier coordinating a delivery to your address — does not fall under this exclusion.

Consent record. When you check a consent box on our quote form, we record the exact consent language shown, the timestamp, the page URL, and your browser identifier. This record is retained as proof of consent for as long as you remain on our texting list, plus an additional period as required by applicable telecommunications regulations.

You have the right to request access to the personal information we hold about you, to correct inaccurate information, or to request deletion of your information where we have no ongoing legal or contractual obligation to retain it.

To make any such request, or if you have questions about this Privacy Policy, contact us:

Anderson Concrete Professionals
2642 N County Rd 500 W
Anderson, IN 46011
Phone: 765-358-7002

We will respond to privacy requests within 30 days.

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated date at the top. Continued use of the website after changes are posted constitutes acceptance of the revised policy.